Advice and answers from the Intercom Team

Our HipChat integration keeps you informed of all activity in your team inbox. It only takes a minute to direct your notifications to whichever Hipchat room you like.  

1. Sign into Intercom and go to your app's integrations. 

2. Select ‘Integrate’ on the HipChat option and follow the instructions provided. 

3. From there you need to supply your Hipchat admin API token which you can create from your app’s admin page. 

Important: Make sure you create an admin API key and not a notification API key. 

4. Next, select which notifications you’d like to receive and where you’d like to receive them. When you’re happy with your selection, click ‘Complete integration.’

How to add more rooms 

After you’ve integrated your HipChat account with Intercom, you can add another room if you need to. Just click ‘Manage’, select ‘Add more rooms’ and follow the instructions provided. 

Got questions?

If you have other products you would like to see integrated please send us a note at team@intercom.com. You can learn more about all existing Intercom integrations and importers here.

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