Segment app

How to integrate Intercom with analytics platform Segment.

Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

You can connect your Segment account to your Intercom app in just a few minutes. 

Why connect Segment to your Intercom app? 

Once connected, your user data will be synced from any web, mobile, and server apps where you’ve installed Segment. Connecting Segment to Intercom will also install the Intercom Messenger on any of your websites where Segment is installed.

Using Identity Verification

You can read more about using Identity Verification when installing Intercom via Segment in Segment's developer documentation here.

Installing Segment with Regional Data Hosting

This app uses a code-less method to install the Intercom Messenger. If you will be using GTM with a regional workspace, please ensure that the proper parameter is passed (see developer documentation here). For more information on Regional Data Hosting, check out the full article here.

Need help? Visit Segment’s help center or contact them here for support.


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