What is Intercom?

How Intercom works, what it can do for your business and what makes it different to other solutions.

Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

What can I do with Intercom?

You can use Intercom to:

  • Get more done faster with our AI-enhanced workspace.

  • Dramatically reduce your support volume with our breakthrough AI Chatbot.

  • Get ahead of your support volume with our suite of Proactive Support tools.

  • Use a single, powerful platform and have all your automation, conversations, tickets, knowledge, customer data, and reporting working together seamlessly.

Who uses Intercom?

Small businesses and startups to mid-market companies. Intercom offers three plans to cater for all your needs — whether you're just starting out, or you have a large support team and established operations.

Is Intercom for you?

Start a free trial and find out — no credit card required.

What sets Intercom apart?

Intercom is the only customer service solution that combines an AI chatbot, help desk, and proactive support — so you can keep costs low, support teams happy, and customers satisfied.


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